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If the route recording is not working please try to restart your device.
Make sure your FINDER is charged & switched on.To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.
Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .
Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process
Our In-House Customer Service Team will be happy to assist you with any questions related to your product.